FAQS

How long is the delivery time? Why is the logistics time so long?
      Logistics delivery time depends on which country you are sending to. If the product you buy is in stock in our overseas warehouse, we will ship it directly from the local warehouse. But if the product you bought is not in stock in the local warehouse, then we will ship it to you from other warehouses. Because of COVID-19, the efficiency of logistics will be slower than usual, please don't worry. I also notified the logistics company to deliver your package as soon as possible.
How to track order logistics ?
      You can make a logistics query on the link through your order code.
      https://www.kentfaith.com.au/tracking
How can I track my order status?
      1.After the goods is shipped, a shipping notice email will be sent to you. Please pay attention to check your parcel. It will contain the tracking number and tracking websites if the order is tracked.
      2. On the website bottom, there is a button of LOGISTICS TRACKING, you can choose to put your ORDER ID, or email address to check your order status
      3. If none of them can help you track the goods well, please CONTACT US.